Privacy Policy

Last updated: 23 September 2026

Collection of Your Personal Information

You can read most of this website without telling us anything about yourself. We collect personal information when you choose to give it to us — when you send an enquiry through a form on this site, subscribe to our newsletter, download one of our brochures, email us or call us.

The information we collect through the forms on this website is your name, your email address, your phone number and whatever you choose to tell us about the home you are planning. We do not collect payment details through this website, and we do not ask you to create an account or a password.

Our Enquiry Forms and Where Your Information Is Stored

The enquiry, newsletter and brochure download forms on this website are provided by HubSpot, a customer relationship management platform. When you submit one of these forms, your details are sent to and stored in our HubSpot account, which is hosted in HubSpot’s Australian data centre region.

HubSpot, Inc. is based in the United States. Although your information is stored in Australia, HubSpot personnel outside Australia may access it where that is necessary to provide, support or maintain the service. By submitting a form on this website you consent to your information being handled in this way.

Our forms are protected by HubSpot’s spam protection, which uses Google reCAPTCHA. reCAPTCHA works out whether a submission is likely to have come from a person or from an automated system, and in doing so it collects technical information about your device and browser. That information is handled under Google’s privacy terms.

We use what you tell us through these forms to respond to your enquiry, send you the material you asked for, and keep in touch about our homes and services. You can ask us to stop contacting you at any time, and every marketing email we send carries an unsubscribe link.

Cookies and Website Analytics

A cookie is a small text file that a website places on your device. This website uses cookies and similar technologies for the following purposes.

Necessary. Cookies required for the website and its forms to work properly and securely.

Analytics. We use Google Analytics, Jetpack Stats and Metricool to understand how many people visit the site, which pages they read and how they found us. Metricool is the tool we use to manage our social media accounts, and it also records visits to this website. These tools report on visitor behaviour in aggregate. We use them to improve the website, not to identify individuals.

Forms. HubSpot may set cookies so that its forms work correctly and so that a returning visitor who has already given us their details is recognised.

You can control or delete cookies through your browser settings. Most browsers let you block cookies altogether, or delete them at the end of each session. If you block cookies, parts of this website, including the enquiry forms, may not work as intended.

You can also opt out of Google Analytics across every website you visit by installing Google’s browser add-on, available at tools.google.com/dlpage/gaoptout.

Sharing of Your Personal Information

We may occasionally engage other companies to provide services on our behalf, including but not limited to handling customer support enquiries and providing the software we use to manage enquiries. Those companies are permitted to obtain only the personal information they need to deliver the service. Michaelangelo Designer Homes takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

We do not sell your personal information, and we do not share it with anyone for their own marketing purposes.

Use of Your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

How Long We Keep Your Information

We keep enquiry and customer information for as long as we need it for the purpose it was given to us, and then for as long as the law requires us to keep it. Building industry records in New South Wales are subject to statutory retention periods. If you ask us to delete your information and we are not required to keep it, we will.

Change to This Privacy Statement

Michaelangelo Designer Homes reserves the right to make amendments to this Privacy Statement at any time. If you have objections to the Privacy Statement, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Michaelangelo Designer Homes reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Making a Complaint

If you believe we have mishandled your personal information, please contact us first at info@michaelangelohomes.com.au so that we can try to put it right. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au, or by telephone on 1300 363 992.

Contacting Us

Michaelangelo Designer Homes welcomes your comments regarding this Privacy Statement. If you have any questions about this Privacy Statement and would like further information, please contact us by sending an email to info@michaelangelohomes.com.au